Credit Card payments are collected by Trekksoft AG acting as an authorised agent of Aventuras 2000. Subsequently, Trekksoft AG will appear as AVENTURAS 2000 on your credit card statement.
The domain where you enter and process your payment is owned and operated by TrekkSoft AG.
Before making a booking at Aventuras 2000 S.A., we encourage you to read these Terms and Conditions carefully, as they constitute a contract agreement between Aventuras 2000 S.A. and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due. By submitting a booking, you confirm to us that you comply with these arrangements.
Once you have submitted your booking and personal details through www.aventuras2000.com, you will receive a confirmation of your booking via e-mail, print out these documents, as you will need to show them for all services.
Most of the bookings are confirmed instantly; however, tours that include PANAMA CANAL TRANSIT may take a bit longer. One of our sales representatives will contact you to re-confirm the booking. If by any chance our sales agent is unable to obtain confirmation an alternative will be offered. If you do not accept the alternative or Aventuras 2000 S.A. is not able to offer you an alternative, you are entitled to cancel with a full refund of the payment.
Aventuras 2000 S.A. reserves the right to alter routes, itineraries or departure times without prior notice should this be necessary due to weather or other reasons that are beyond Aventuras 2000 S.A. control.
All online bookings require payment of 100% of the total tour price at the time of the booking. We accept all major credit cards: Visa, MasterCard and American Express. There is no service fee for processing cards payments.
All Prices quoted on Aventuras 2000 S.A. are in United States dollars (USD) and per person, unless otherwise specified. All payments and refunds are United States dollars (USD). Aventuras 2000 S.A. is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.
Aventuras 2000 includes discounted prices for children who apply to the age ranges specified in each tour. Prior to the departure of the tours, Aventuras 2000 may request personal identification or passport copy of the children to verify their age according to the ticket purchased. If it is verified that the children's age does not correspond to the tickets purchased, additional charges will apply.
All rates quoted or shown in our website are based on the current situation and all prices mentioned on this site already include the value-added tax. In the event of any costs increases that is outside Aventuras 2000 S.A. control, we reserve the right to alter or change already published prices on the website without notice.
If a day tour, package or group tour is cancelled due to circumstances outside our control or minimum numbers are not reached, we will refund the money you have paid. Aventuras 2000 S.A. shall then have no further liability towards you.
Applied cancellation fees differ between day tours.
If you need to make a change to your date departure you must send us a notification via email at least 4 calendar days before departure. For changes we charge up to $30 USD per person. Some suppliers frequently charge fees for changes; if this occurs, the extra fee will be added to your total.
Once you book through www.aventuras2000.com you agree to be legally bound by the following terms. Aventuras 2000 S.A. acts in good faith and cannot be held responsible for any loss, damage, accidents, sickness or schedule changes caused by weather or road conditions, or any force majeure situations, such as natural catastrophes, strikes or any other irregularities beyond the control of Aventuras 2000 S.A.
Luggage and personal belongings are at the owner's risk during the trip.
Please note that individual travel insurance is not included in the tour price and all medical costs and other costs involved must be paid by the client. It is therefore strongly recommended that participants take out personal insurance, especially for the active tours.